Copywriting Tel: 020 7397 5400 Email us       Dalkia Effective customer relationship management is business-critical. Dalkia, a market leader in facilities management, needed to create and maintain an ongoing dialogue with their valuable clients. Relay's job was to produce engaging copy about the issues that concern these businesses and to further promote the facilities management services offered by the company in a regular newsletter. We also produced a corporate brochure, which was used by Dalkia's sales force as a leave-behind after new business meetings with prospective clients.